Shipping Policy
1. Digital Product Delivery
All products sold by Captain Mask are digital products (such as PDF guides, workout programs, and learning materials).
Once your payment is successfully completed, you will receive:
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Instant access to your download link or access instructions
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A confirmation email containing your order details and download information
If you do not receive your product within a few minutes, please:
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Check your spam or junk folder
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Make sure you entered the correct email address during checkout
2. Delivery Time
All digital products are delivered instantly after successful payment confirmation.
There is no physical shipping involved.
3. Download Limits & Expiration
Your download link may include:
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A limited number of downloads
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An expiration period
We strongly recommend downloading and saving your files immediately after purchase.
If your link expires or you lose access, please contact us with your order details for assistance.
📩 captainmask.fitness@gmail.com
4. Non-Delivery Issues
If you have not received your digital product within 24 hours, please contact us and provide:
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Your payment receipt
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The email address used during checkout
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A brief description of the issue
We will promptly resend the product or provide alternative access.
5. Refunds & Cancellations
Due to the nature of digital products and instant access, refunds are generally not offered once an order has been processed.
Exceptions may apply in cases such as:
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Duplicate purchases
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Technical issues on our end that prevent access
For more information, please review our Refund Policy.
6. Contact Information
For any delivery-related questions or support, please contact: