Privacy Policy

Captain Mask
Last Updated: February 20, 2025

This Privacy Policy explains how Captain Mask (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or use our website, services, or purchase products from captainmask.fitness (collectively, the “Services”). For the purposes of this policy, “you” refers to any user, customer, or visitor whose information we collect.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. Updates will be posted on the website, with the “Last Updated” date revised accordingly. Continued use of our Services constitutes acceptance of these changes.

2. How We Collect and Use Your Personal Information

We collect personal information from a variety of sources to provide and improve our Services. This may include:

  • Information you provide directly to us

  • Information collected automatically through your use of the site

  • Information obtained from third parties, including our service providers

We use this information to:

  • Provide and improve our Services

  • Communicate with you

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights, our Services, and our users

3. Personal Information We Collect

a) Information You Provide Directly

When you interact with our Services, you may provide:

  • Contact details: name, email, address, phone number

  • Order information: billing/shipping address, payment confirmation, purchased products

  • Account information: username, password, and security questions

  • Customer support information: details shared during inquiries or support requests

Providing certain information may be optional, but some features of the Services may not be available without it.

b) Information Collected Automatically (Usage Data)

We may automatically collect information about how you use our Services, including:

  • Device and browser type

  • IP address and network information

  • Pages visited and time spent on the site

  • Interaction with emails and marketing content

This may be collected using cookies, pixels, and similar technologies.

c) Information from Third Parties

We may obtain personal information from:

  • Service providers and vendors (e.g., Shopify, Paddle)

  • Payment processors (to handle transactions securely)

  • Marketing and analytics partners

All third-party information is used in accordance with this Privacy Policy.

4. How We Use Your Personal Information

We may use your personal information to:

  • Provide Products and Services: Process payments, fulfill orders, manage accounts, and handle shipping or access to digital products

  • Marketing & Advertising: Send updates, offers, and promotions, or show relevant ads

  • Security & Fraud Prevention: Monitor and prevent fraudulent or illegal activity

  • Customer Support & Service Improvement: Respond to inquiries and enhance our Services

5. Cookies

We use cookies to improve your experience on our site. You can manage or disable cookies through your browser settings, but some features of our Services may not function properly if cookies are disabled.

6. Sharing Your Personal Information

We may share your personal information in the following ways:

  • Service providers: IT management, payment processors, customer support, and shipping partners

  • Business partners: For marketing and service delivery

  • Affiliates or corporate group members

  • Legal obligations: Complying with law, court orders, or government requests

7. Children’s Privacy

Our Services are not directed to children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children.

8. Security & Retention

We implement measures to protect your personal information. However, no system is completely secure. We retain personal data only as long as necessary to provide Services or comply with legal obligations.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the information we hold about you

  • Correction: Update inaccurate information

  • Deletion: Request deletion of your data

  • Opt-Out: Opt out of marketing communications or targeted advertising

  • Withdraw Consent: Revoke consent where applicable

To exercise these rights, contact us at:
📩 captainmask.fitness@gmail.com

10. International Users

We may store, process, or transfer your information outside your country. Transfers are made under recognized legal frameworks to ensure data protection.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📩 captainmask.fitness@gmail.com

Captain Mask is the data controller for your personal information under applicable data protection laws.